Shipping Terms
- We deliver our products anywhere in Pakistan provided we have a correct address. We do not ship to P.O. Boxes, as there will be no one available to sign the delivery note. We deliver temperature sensitive orders in over 175 cities across Pakistan. We take special precautionary steps from the time we receive a product from the manufacturer till the time of its delivery to the customer to ensure that its condition and temperature is maintained as recommended by the manufacturer. Special packing material and gel pouches are used to maintain the temperature even during delivery.
- A customer is eligible to place an order from outside Pakistan as long as the delivery address is in Pakistan. Customer can add multiple addresses to an existing account on our website and check the desired address in Pakistan for delivery of a particular order.
- We deliver through leading courier, logistics companies and our own rider fleet in Lahore. The products are packaged in secure and safe boxes. An invoice of the order is included inside the package which is delivered within the stipulated time period of relevant courier company. Once an order is dispatched, customer is provided with tracking number to trace the order.
- Our delivery charges are free for orders above 1000 PKR nationwide however this does not apply to cold chain items, Cold chain delivery in Lahore is free of cost but for other cities applicable delivery charges are communicated upon order confirmation call.